Slack Work App
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Connect your Inkeep agents to Slack.
The Slack Work App brings your Inkeep agents directly into Slack. Team members can talk to agents by mentioning @Inkeep or by using /inkeep commands.
The Slack integration is only available for Inkeep Enterprise.
Key features
@Inkeepand/inkeep— Mention@Inkeepor use/inkeepcommands in a channel or your DMs to talk to an Inkeep agent.- Channel configuration — Set a workspace-wide default agent, or assign specific agents to individual channels
Which agent handles my request?
The app uses an agent resolution priority to decide which agent responds:
| Priority | Source | Set by | Scope |
|---|---|---|---|
| 1 | Channel default | Admin, via the dashboard | Only that channel |
| 2 | Workspace default | Admin, via the dashboard | All channels without a channel default |
If no agent is configured at either level, the bot prompts you to ask an admin to set one up in the dashboard.
Use /inkeep status in any channel to see which agent is active for that channel and how it was resolved.
Get started
Admin: Install & Configure
Guide for Slack workspace admins — install the app, set up agents, manage users
Using the Slack App
Guide for all team members — how to ask questions, link your account, and use commands
Dashboard Configuration
Guide for admins — workspace defaults, channel defaults, and user management